Last Updated: December 30, 2024
1. Acceptance of Terms
By accessing or using GuidonHub ("the Service"), operated by Coherence Systems LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
GuidonHub is a free resource navigation platform that helps Veterans discover VA facilities, benefits information, and community services. The Service aggregates publicly available information to provide a searchable directory of Veteran resources.
GuidonHub is not affiliated with, endorsed by, or officially connected to the U.S. Department of Veterans Affairs. We are an independent service built to help Veterans navigate available resources.
3. No Account Required
GuidonHub is designed with privacy in mind. No account creation is required to use the Service. We do not collect or store personally identifiable information (PII) or protected health information (PHI).
4. Informational Purposes Only
The information provided through GuidonHub is for informational purposes only and should not be considered:
- Medical advice or a substitute for professional medical care
- Legal advice or a substitute for consultation with a qualified attorney
- Financial advice or a substitute for consultation with a financial advisor
- Official VA guidance - always verify information directly with the VA
5. Accuracy of Information
While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of all information displayed. Resource availability, hours of operation, and eligibility requirements may change. Users should verify information directly with service providers.
6. User Responsibilities
By using GuidonHub, you agree to:
- Use the Service only for lawful purposes
- Not attempt to interfere with the proper functioning of the Service
- Not attempt to access data not intended for you
- Not use automated systems to access the Service in a manner that exceeds reasonable use
7. Intellectual Property
The GuidonHub name, logo, and original content are the property of Coherence Systems LLC. Resource information aggregated from public sources remains the property of the respective organizations.
8. Third-Party Links
GuidonHub may contain links to third-party websites and resources. We are not responsible for the content, accuracy, or practices of these external sites. Clicking external links is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Coherence Systems LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Crisis Resources
If you are experiencing a mental health crisis, please contact:
- Veterans Crisis Line: Dial 988, then press 1
- Text: 838255
- Chat: VeteransCrisisLine.net
GuidonHub is not a crisis service and should not be used in emergency situations.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.
14. Contact Information
For questions about these Terms of Service, please contact:
Coherence Systems LLC
Email: support@coherencesystemsllc.com
Website: coherencesystemsllc.com